RETURN & REFUND POLICY
Last Updated: January 01, 2024
Thank you for choosing Houssell for your purchase. We strive to provide you with quality products and a seamless shopping experience. If, for any reason, you are not entirely satisfied with your purchase, we are here to help. Please review the details below for a comprehensive understanding of our return policy.
RETURNS
All returns must be postmarked within 7 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all tags and labels attached.
RETURN PROCESS
To initiate a return, securely place the item in its original packaging and contact our customer support for a return authorization number.
REFUNDS
Upon receiving and inspecting your return, we will process your refund. Please allow 3-5 business days from the receipt of your item to complete this process. The refund will be issued in the same form of payment used for the original purchase.
EXCEPTIONS
For defective or damaged products, please contact our customer support team at [contact details] to facilitate a refund or exchange. We are committed to resolving such issues swiftly and efficiently.
QUESTIONS
Should you have any queries or concerns regarding our return policy, feel free to reach out to our customer support team at:
Email: houssell@outlook.com
Thank you for choosing Houssell. We appreciate your trust in our products and services.